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Outage in Barracuda Networks

Barracuda XDR - Service Disruption

Resolved Minor
August 01, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Barracuda XDR is currently experiencing an issue with the ingestion of O365 events, which may cause delays and affect customers in the US and EU regions. Our engineering team is diligently collaborating with our Datalake cloud vendor to pinpoint the cause and implement a resolution. We understand the potential impact on your business and are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/01/2025 11:00PM

Our engineering team has worked with Datalake cloud vendor to implement a solution to address this issue. Post the fix rollout, o365 events ingestion process is fully operational in these 2 impacted regions.

INVESTIGATING 9 months ago - at 08/01/2025 07:34PM

Barracuda XDR is currently experiencing an issue with the ingestion of O365 events, which may cause delays and affect customers in the US and EU regions. Our engineering team is diligently collaborating with our Datalake cloud vendor to pinpoint the cause and implement a resolution. We understand the potential impact on your business and are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding.

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