Outage in Barracuda Networks

Email Gateway Defense - CloudScan scoring service interruption

Resolved Minor
July 09, 2025 - Started 6 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue that is affecting CloudScan scoring. There may be emails processed without a spam score determination until this is resolved.
Components affected
Barracuda Networks Mail Delivery
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/09/2025 09:46PM

We've confirmed that the fix has resolved the issue and that CloudScan/Spam scoring is now functioning properly.

MONITORING 6 days ago - at 07/09/2025 07:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 07/09/2025 07:19PM

The issue has been identified, and a fix is being implemented.

INVESTIGATING 6 days ago - at 07/09/2025 06:16PM

We are investigating an issue that is affecting CloudScan scoring. There may be emails processed without a spam score determination until this is resolved.

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