Outage in Barracuda Networks
Email Gateway Defense - CloudScan scoring service interruption
Resolved MinorIncident Report
We are investigating an issue that is affecting CloudScan scoring. There may be emails processed without a spam score determination until this is resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/09/2025 09:46PM
We've confirmed that the fix has resolved the issue and that CloudScan/Spam scoring is now functioning properly.
MONITORING
10 months ago - at 07/09/2025 07:51PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 07/09/2025 07:19PM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
10 months ago - at 07/09/2025 06:16PM
We are investigating an issue that is affecting CloudScan scoring. There may be emails processed without a spam score determination until this is resolved.
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