Outage in Barracuda Networks

Barracuda XDR - Service Degradation

Resolved Minor
October 20, 2025 - Started 1 day ago - Lasted about 10 hours
Official incident page

Incident Report

Barracuda XDR was experiencing an intermittent issue due to degraded performance from AWS Cloud, which may cause delayed alerts generations. Our engineering has been actively working with the AWS and Databricks support to address this issue. We are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/20/2025 11:23PM

Our cloud provider has resolved the issue and all cloud services have returned to normal operations. Consequently, the impacted XDR services are now fully operational.

IDENTIFIED 1 day ago - at 10/20/2025 03:36PM

Our engineering team is actively working with the cloud infrastructure provider on a mitigation. Further updates will be provided in an hour, or as events warrant.

IDENTIFIED 1 day ago - at 10/20/2025 01:45PM

Barracuda XDR was experiencing an intermittent issue due to degraded performance from AWS Cloud, which may cause delayed alerts generations. Our engineering has been actively working with the AWS and Databricks support to address this issue. We are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding

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