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Outage in Barracuda Networks

CloudGen Access Increased Latency

Resolved Minor
October 20, 2025 - Started 6 months ago - Lasted about 6 hours
Official incident page

Incident Report

CloudGen Access is currently experiencing increased latency resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 10:43PM

The issue had been resolved.

IDENTIFIED 6 months ago - at 10/20/2025 05:05PM

CloudGen Access is currently experiencing increased latency resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.

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