Outage in Barracuda Networks

Barracuda XDR - Dashboard is down

Resolved Major
November 03, 2025 - Started about 7 hours ago - Lasted 32 minutes
Official incident page

Incident Report

Barracuda XDR has encountered an issue with accessing the XDR dashboard (dashboard.skoutsecure.com). Our engineering team has identified the root cause as a constraint in infrastructure resource capacity and is diligently working on provisioning the necessary resources to resolve this issue. We understand the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. Please be assured that this issue does not affect the ingestion of events or the detection of signals within the XDR platform. We will provide further updates once a solution has been implemented. Your patience and understanding during this time are greatly appreciated.

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 11/03/2025 09:05PM

This incident has been resolved, and the XDR dashboard is now fully operational

MONITORING about 7 hours ago - at 11/03/2025 08:46PM

We have implemented a solution to resolve this issue and the XDR dashboard is up and running now. We will continue to monitor to ensure it is fully operational

IDENTIFIED about 7 hours ago - at 11/03/2025 08:35PM

Barracuda XDR has encountered an issue with accessing the XDR dashboard (dashboard.skoutsecure.com). Our engineering team has identified the root cause as a constraint in infrastructure resource capacity and is diligently working on provisioning the necessary resources to resolve this issue. We understand the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible.
Please be assured that this issue does not affect the ingestion of events or the detection of signals within the XDR platform. We will provide further updates once a solution has been implemented. Your patience and understanding during this time are greatly appreciated.

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