Outage in Barracuda Networks

Barracuda XDR - Service Disruption on events ingestion in EU

Resolved Minor
January 07, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

Barracuda XDR has encountered an issue with firewall events ingestion in EU region from 11PM UTC, which could result in delayed ingestion. Our engineering team has identified the root cause this failure due to recent rollout and is diligently working on addressing this issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the signals detection in the XDR platform.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 01/08/2026 04:55AM

This incident has been resolved, and the events ingestion in EU is now fully operational

MONITORING 8 days ago - at 01/08/2026 03:55AM

We have successfully implemented a solution to address this issue, and the events ingestion in the EU region has resumed normal operations. We will continue to monitor the system to ensure its full functionality.

IDENTIFIED 8 days ago - at 01/08/2026 03:43AM

Barracuda XDR has encountered an issue with firewall events ingestion in EU region from 11PM UTC, which could result in delayed ingestion. Our engineering team has identified the root cause this failure due to recent rollout and is diligently working on addressing this issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the signals detection in the XDR platform.

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