Outage in Barracuda Networks

Barracuda Backup Service Degradation (Japan)

Minor

January 29, 2026 - Started about 11 hours ago
Official incident page

Incident Report

We have identified an issue that is affecting a set number of customers in the Japan region. We are actively working to resolve the issue, continue to check this page for more updates. This issue will affect the following components: - Customers with File Share backups configured cannot see their File Share data in the Restore browser - Replication for File Share data has not occurred since 3 AM UTC on January 27. This will cause the replication queue age to grow in the dashboard. - Customers may also receive an email notification regarding their replication queue age. - Customers will be unable to make configuration changes

Components affected

Barracuda Networks Web Interface Barracuda Networks Offsite Transfers

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Latest Updates ( sorted recent to last )

IDENTIFIED about 11 hours ago - at 01/29/2026 02:32PM

We have identified an issue that is affecting a set number of customers in the Japan region. We are actively working to resolve the issue, continue to check this page for more updates.

This issue will affect the following components:
- Customers with File Share backups configured cannot see their File Share data in the Restore browser
- Replication for File Share data has not occurred since 3 AM UTC on January 27. This will cause the replication
queue age to grow in the dashboard.
- Customers may also receive an email notification regarding their replication queue age.
- Customers will be unable to make configuration changes

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