Outage in Barracuda Networks
Barracuda XDR - o365 ingestion delayed
Resolved MinorIncident Report
Summary AI Generated
Barracuda XDR experienced an issue with O365 event ingestion in the US region starting February 20, 2026 at 23:00 UTC, causing delays and potential loss of security events for affected customers. The engineering team restored real-time event processing and worked to reingest historical events from the outage period. The incident was fully resolved on March 3, 2026, with O365 events ingestion restored to normal operation after 186.5 hours.
Barracuda XDR is currently experiencing an issue with the ingestion of O365 events in US region. This complication may result in delays or the potential loss of events from 20 February 2026 at 23:00 UTC, impacting customers in the US region. Our engineering team has resolved the O365 ingestion issue to process the real-time events flow and is diligently working to reingest the historic events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 03/03/2026 10:29PM
This incident has been resolved, and o365 events ingestion in the US is now fully operational.
MONITORING
20 days ago - at 02/25/2026 02:38PM
We have successfully implemented a comprehensive solution to address the delayed ingestion of O365 events in the US region. We will continue to monitor the impacted system to ensure its fully operational. Additionally, we are working diligently to process the backlog of o365 events between 20 February 2026 and 22 February 2026.
IDENTIFIED
22 days ago - at 02/24/2026 04:02AM
Barracuda XDR is currently experiencing an issue with the ingestion of O365 events in US region. This complication may result in delays or the potential loss of events from 20 February 2026 at 23:00 UTC, impacting customers in the US region. Our engineering team has resolved the O365 ingestion issue to process the real-time events flow and is diligently working to reingest the historic events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.
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