Outage in Barracuda Networks
Barracuda XDR - Service Disruption on Email events ingestion
Resolved MinorIncident Report
Summary AI Generated
Barracuda XDR experienced a service disruption affecting email events ingestion for US region customers, causing delays and potential loss of events between 6:30am to 8:00am UTC on March 27th. The engineering team quickly restored real-time event processing and worked to reingest the missed historical events. The incident was fully resolved after 80 hours with complete restoration of Barracuda Email events ingestion functionality.
Barracuda XDR is currently experiencing an issue with the ingestion of Barracuda Email events. This complication may result in delays or the potential loss of events from 6:30am to 8am UTC, impacting customers in the US region. Our engineering team has resolved the email events ingestion issue to process the real-time events flow and is diligently working to reingest the missed events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/30/2026 04:31PM
This incident has been resolved, and the Barracuda Email events ingestion in US is fully operational
MONITORING
1 day ago - at 03/30/2026 03:20PM
The re-ingestion of historical Barracuda Email events from March 27, 6:30 AM to 8:00 AM UTC, will be completed by the end of the business day today.
MONITORING
5 days ago - at 03/27/2026 08:25AM
Barracuda XDR is currently experiencing an issue with the ingestion of Barracuda Email events. This complication may result in delays or the potential loss of events from 6:30am to 8am UTC, impacting customers in the US region. Our engineering team has resolved the email events ingestion issue to process the real-time events flow and is diligently working to reingest the missed events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.
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