Outage in Barracuda Networks

BCAS: Mail processing partial outage in UK region

Resolved Major

March 28, 2026 - Started 4 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Barracuda Networks experienced a major mail processing outage in the UK region that initially affected up to 15% of customers, causing delays in new mail processing. The impact was gradually reduced to below 10% of customers as engineers worked to restore services. The incident was fully resolved after 28.4 hours with mail processing restored for all customers in the region.

Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.

Components affected

Barracuda Networks Mail Processing

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/29/2026 03:18PM

All customer impact has been resolved and mail processing is fully restored for all customers in the region.

IDENTIFIED 4 days ago - at 03/28/2026 11:11AM

We are continuing to restore service. The number of affected customers in the region is now below 10%.

IDENTIFIED 4 days ago - at 03/28/2026 10:55AM

The issue has been identified and our engineers are working with operations staff to restore services.

INVESTIGATING 4 days ago - at 03/28/2026 10:53AM

Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.

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