Outage in Barracuda Networks

Barracuda XDR – Dashboard datasource visibility issue

Resolved Minor

March 30, 2026 - Started 22 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Barracuda XDR experienced a 3-hour incident where data sources (Windows and firewall integrations) were not visible in the XDR dashboard due to a failed API call to the datalake, causing false positive log degradation alerts from March 28. Event ingestion and signal detection remained unaffected throughout the incident. The engineering team implemented a fix and restored full dashboard visibility after monitoring the solution.

Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We would also like to confirm that there is no impact to event ingestion or signal detection within the XDR platform.

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 03/30/2026 02:48PM

This incident has been resolved, and the visibility of data sources within the XDR dashboard (CSD) is now fully operational

MONITORING 22 days ago - at 03/30/2026 02:13PM

We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.

IDENTIFIED 22 days ago - at 03/30/2026 11:49AM

Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue.
We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We would also like to confirm that there is no impact to event ingestion or signal detection within the XDR platform.

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