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Outage in Barracuda Networks

Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages

Resolved Major
April 01, 2026 - Started 25 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Barracuda Networks experienced a major incident where slow email ingestion caused search functionality to fail and return errors when users attempted to search for messages. The issue affected Email Processing components for 43.2 hours before being resolved with an implemented fix.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/03/2026 07:37PM

This incident has been resolved.

MONITORING 24 days ago - at 04/02/2026 02:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 25 days ago - at 04/02/2026 12:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 25 days ago - at 04/02/2026 12:29AM

We are currently investigating this issue.

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