Outage in Barracuda Networks
Barracuda XDR - Log ingestion service disruption (Canada)
Resolved MajorIncident Report
Summary AI Generated
Barracuda XDR experienced a log ingestion service disruption that affected customers in the Canada region for 11 minutes. The issue prevented logs from being properly ingested into the XDR platform, impacting business operations for affected customers. The engineering team worked with Databricks Support to investigate and resolve the service disruption.
Barracuda XDR is currently experiencing an issue affecting the ingestion of logs into the XDR platform, which is impacting customers in the Canada region. Our engineering team is actively working with Databricks Support to investigate and resolve this matter. We acknowledge the potential impact on your business operations and want to assure you that we are fully committed to restoring full functionality as quickly as possible.
Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/22/2026 01:20AM
This incident has been resolved by the datalake vendor, and the impacted service is fully operational
MONITORING
5 days ago - at 04/21/2026 09:22PM
Our engineering team has worked with the datalake vendor to restore service in the Canada region, and the log ingestion service is now operating normally. We will continue to monitor the system closely to ensure it remains fully operational.
INVESTIGATING
5 days ago - at 04/21/2026 08:56PM
Barracuda XDR is currently experiencing an issue affecting the ingestion of logs into the XDR platform, which is impacting customers in the Canada region. Our engineering team is actively working with Databricks Support to investigate and resolve this matter. We acknowledge the potential impact on your business operations and want to assure you that we are fully committed to restoring full functionality as quickly as possible.
Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.
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