Outage in Basecone

General issue and degraded performance on mailservice for Basecone

Resolved Major
August 05, 2024 - Started 5 months ago - Lasted about 22 hours
Official incident page

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Outage Details

Currently we are investigating degraded performance in our application and on the mailservice. This could have impact on documents uploaded via e-mail, which are not arriving in Basecone. Also outgoing e-mails by Basecone are affected.
Components affected
Basecone Mail Basecone WebPortal
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 01:11PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 08/05/2024 03:40PM

Currently we are investigating degraded performance in our application and on the mailservice. This could have impact on documents uploaded via e-mail, which are not arriving in Basecone. Also outgoing e-mails by Basecone are affected.

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