Outage in Basecone
Multivers/Boekhoudgemak - Posting issue Basecone doesn't apply postingline properly
Minor
July 04, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We are investigating the issue and looking for a fix.
We are advising to manually book the documents and check the booking proposal before booking to Multivers / Boekhoudgemak when processing documents.
Components affected
Basecone Document Automation ServiceLatest Updates ( sorted recent to last )
MONITORING
1 day ago - at 07/04/2025 05:22PM
A fix is being implemented to solve the issue, VAT codes should appear back again for freshly tagged items. We are monitoring the roll out at this moment.
IDENTIFIED
1 day ago - at 07/04/2025 01:52PM
The issue has been identified and action is being taken to address the problem, as deploy the solution as fast as possible.
INVESTIGATING
1 day ago - at 07/04/2025 11:26AM
We are investigating the issue and looking for a fix.
We are advising to manually book the documents and check the booking proposal before booking to Multivers / Boekhoudgemak when processing documents.
Latest Basecone outages
General slowness when using Basecone - 3 months ago
Problems with saving the postings and general slowness - 5 months ago
Problems with OCR of documents and posting - 8 months ago
Incomplete error messages in (Twinfield) posting screen. - 9 months ago
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