Is Basecone Down? Check current status

Check if Basecone is down, official outages, user-reported issues, and outages map.

Current Basecone status

Basecone is working normally

Updated from Basecone official status page a few minutes ago

Basecone not working for you?

Basecone service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Basecone Outage Map

View Basecone Reports Map

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Basecone recent outages and downtime history

IsDown has tracked 61 incidents since started monitoring Basecone status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Basecone outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 18, 2025
09:23 AM EDT
Minor
Problems with logging in, getting a white screen instead of workloadmatrix
Currently you can experience some issues with logging in or navigating in Basecone getting a whit...
1 day
Sep 17, 2025
03:23 AM EDT
Major
Document recognition system delays
We are getting reports that newly tagged documents are not being recognized. Received documents a...
about 8 hours
Aug 04, 2025
04:37 AM EDT
Minor
Posting rules for Exact administrations not visible
We have received multiple reports of posting rules not showing up in Exact administrations. Docum...
1 day
Jul 04, 2025
07:26 AM EDT
Minor
Multivers/Boekhoudgemak - Posting issue Basecone doesn't apply postingline properly
We are investigating the issue and looking for a fix. We are advising to manually book the docu...
3 days
Jun 26, 2025
03:31 AM EDT
Minor
Errors when trying to post to Multivers and Boekhoudgemak
We are currently investigating an issue with booking to Multivers and Boekhoudgemak. You may expe...
about 1 hour
Mar 31, 2025
03:40 AM EDT
Minor
General slowness when using Basecone
Currently you might experience general slowness when using Basecone, the issue has been found and...
about 4 hours
Feb 18, 2025
09:50 AM EST
Minor
Problems with saving the postings and general slowness
Currently you might see some slowness using Basecone or may have issues saving and posting a docu...
about 2 hours
Nov 11, 2024
05:21 AM EST
Major
Problems with OCR of documents and posting
We are investigating the issue of documents not being read by the OCR document scanner and the po...
about 1 hour
Oct 08, 2024
07:42 AM EDT
Minor
Incomplete error messages in (Twinfield) posting screen.
In the posting screen we face an issue where error messages are not presented. You could receive...
1 day
Aug 05, 2024
11:40 AM EDT
Major
General issue and degraded performance on mailservice for Basecone
Currently we are investigating degraded performance in our application and on the mailservice. Th...
about 22 hours
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Be the first to know when Basecone goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Basecone status

See what users are saying about Basecone issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Basecone components or services current status

Component Status
Accounting Systems connection OK
API Service OK
Authentication Service OK
Document Automation Service OK
Document Processing Service OK
Mail OK
Mobile Android OK
Mobile IOS OK
Notifications OK
Support OK
Webhooks Service OK
WebPortal OK

Basecone is a document automation platform that integrates with accounting systems, offering API, authentication, and document processing services, with mobile support and notifications.

Monitoring Basecone since April 2024

Tracking 20 Basecone services and regions

Need help? Try here:
Support at website.
Check their status page.

7 incidents in 2025

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How to monitor the status of Basecone and all your dependencies?

IsDown is a status page aggregator that monitors if Basecone and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Basecone, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Basecone?

IsDown monitors Basecone health in almost real-time

Every few minutes we go to the status page of Basecone (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Basecone's 20 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Basecone, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Basecone and other services.

One status page to monitor all your external dependencies

What you get when monitoring Basecone with IsDown

Track Basecone incidents and downtimes by severity

IsDown checks Basecone official status page for major/minor outages or downtimes. A major outage is when Basecone experiences a critical issue that severely affects one or more services/regions. A minor incident is when Basecone experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Basecone outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Basecone

Basecone and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Basecone outages and downtimes

IsDown collects all information from the outages published in Basecone status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Basecone maintenance events

Basecone publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Basecone outages that impact your business

IsDown monitors Basecone and all their 20 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Basecone but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Basecone and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Basecone and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Basecone or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Basecone and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Basecone or other services

Send outage information from Basecone and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Basecone and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Basecone and other services to your tools

Share Basecone status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Basecone down?'

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Share Basecone status in your status page

Basecone Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Basecone outages, IsDown monitors Basecone's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Basecone status page monitoring with real-time incident details.
Monitor 4,522+ services including Basecone in a single dashboard.
Instant Basecone outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Basecone official status and user-reported issues.
Maintenance feed for Basecone
Granular alerts filtering by Basecone components and regions.
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Frequently Asked Questions

Is Basecone down today?

Basecone isn't down. You can check Basecone status and incident details on the top of the page. IsDown continuously monitors Basecone official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Basecone status?

Basecone is currently operational. You can check Basecone status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Basecone outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Basecone down today or just slow?

Currently there's no report of Basecone being slow. Check on the top of the page if there are any reported problems by other users.

How are Basecone outages detected?

IsDown monitors the Basecone official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Basecone having an outage right now?

Basecone last outage was on September 18, 2025 with the title "Problems with logging in, getting a white screen instead of workloadmatrix"

How to check if Basecone is down?

Why use IsDown to monitor Basecone instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Basecone and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Basecone?

IsDown and DownDetector help users determine if Basecone is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Basecone's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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