Outage in Basecone

Performance issues with Exact Online postings

Resolved Minor

February 25, 2026 - Started 12 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are looking into issues with Exact Online regarding posting, some users are experiencing a slow posting process while others get errors saving and trying to book.

Components affected

Basecone WebPortal

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 02/25/2026 02:09PM

The system levels are normal again for postings.

MONITORING 12 days ago - at 02/25/2026 11:45AM

The problem has been identified and action has been taken, the posting should work normally again shortly.

INVESTIGATING 12 days ago - at 02/25/2026 10:56AM

We are looking into issues with Exact Online regarding posting, some users are experiencing a slow posting process while others get errors saving and trying to book.

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