Outage in Basecone
Tagging may be slower
Resolved MinorIncident Report
we are looking into the problem at this moment
Components affected
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RESOLVED
5 days ago - at 07/30/2026 08:16AM
The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document being tagged or if a request was denied a 500 error message for the user.
INVESTIGATING
5 days ago - at 07/30/2026 07:53AM
we are looking into the problem at this moment
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