Outage in Batch
CEP Automation delay
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The fix has been deployed and the system is catching up. The delayed messages should all be sent around 10:00 GMT+2.
Our Customer Engagement Platform is experiencing delays for some Push, SMS & Email automations. About 1.5% of the messages are delayed for at most 10 hours.
We have identified the cause and are working on a fix. No messages have been lost: once the fix is deployed, the delayed messages will be sent.
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