Outage in Batch

Dashboard connectivity issue

Resolved Minor
March 25, 2025 - Started 7 months ago - Lasted 3 days
Official incident page

Incident Report

We’re currently experiencing connectivity issues affecting the Dashboard. Our team is investigating and working to restore full access as soon as possible.
Components affected
Batch Main dashboard Batch Campaigns API

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/28/2025 09:23AM

Monitoring has confirmed that the issue is fully resolved and all systems are operating normally. This incident is now closed.

MONITORING 7 months ago - at 03/27/2025 04:10PM

A permanent fix has been implemented, and the affected components remain stable. The incident will remain open as we continue to closely monitor the situation for the next 24 hours.

MONITORING 7 months ago - at 03/26/2025 06:36PM

There are no changes at this time. The mitigation remains effective, the impacted components are stable, and we are continuing to monitor the situation closely.

MONITORING 7 months ago - at 03/25/2025 02:47PM

A mitigation has been implemented and is functioning as expected. We are continuing to closely monitor the system and address any remaining issues.

IDENTIFIED 7 months ago - at 03/25/2025 02:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 03/25/2025 01:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 03/25/2025 01:44PM

We’re currently experiencing connectivity issues affecting the Dashboard. Our team is investigating and working to restore full access as soon as possible.

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