Outage in Batch
Delays in CEP automation triggers (Push, Email & SMS)
Resolved MinorIncident Report
Following a maintenance operation on our data‑storage system, CEP automation triggers have been processing more slowly than expected.
Our engineering team is analysing the issue and working to restore normal performance.
We will provide further updates as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/07/2025 10:25AM
This incident has been resolved.
MONITORING
2 months ago - at 08/07/2025 10:12AM
We have rolled back the database maintenance operation, and all automation triggers have now processed their backlog.
All CEP campaigns with Push, Email & SMS are now back online.
We are actively monitoring the situation and will provide further updates as we progress.
IDENTIFIED
2 months ago - at 08/07/2025 09:21AM
Following a maintenance operation on our data‑storage system, CEP automation triggers have been processing more slowly than expected.
Our engineering team is analysing the issue and working to restore normal performance.
We will provide further updates as soon as we have more information.
Latest Batch outages
CEP Automation triggers may stall in specific workflows - about 2 months ago
CEP & MEP Delivery Issues - 2 months ago
Open Push Event Indexing Issue on CEP Platform - 2 months ago
Dashboard unreachable - 3 months ago
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