Outage in Bentley Systems
Virtuosity Digital Storefront Issue with Renewal Notices.
Resolved Minor
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Outage Details
Virtuosity Subscribers: we have identified an issue where some renewal notices have failed to go out prior to your renewal being processed and notifying you only after you have been charged. We are working on a resolution and getting notifications out to subscribers with upcoming renewals. If you have any questions or need support please contact https://virtuosity.bentley.com/contact-us/.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/21/2023 05:13PM
This incident has been resolved and Virtual Digital Storefront Renewal Notices is now working normally.
Thank you for your cooperation.
INVESTIGATING
almost 2 years ago - at 07/07/2023 04:13PM
Virtuosity Subscribers: we have identified an issue where some renewal notices have failed to go out prior to your renewal being processed and notifying you only after you have been charged. We are working on a resolution and getting notifications out to subscribers with upcoming renewals. If you have any questions or need support please contact https://virtuosity.bentley.com/contact-us/.
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