Outage in Bentley Systems

Microsoft Azure-West Europe-Virtual Machines are down

Resolved Minor
October 20, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Microsoft Team has been working quickly to restore full functionality to the Connectivity issue while accessing Virtual Machines and the team has implemented a fix. We are now monitoring the system for stability and customer experience. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Components affected
Bentley Systems ProjectWise Design Integration Bentley Systems OpenCities Planner
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/20/2023 02:25PM

Microsoft Azure restored power at approximately 08:00 UTC, and started to safely bring affected infrastructure back online. Once networking and storage infrastructure had recovered, compute scale units were brought back into service.
https://azure.status.microsoft/en-us/status

MONITORING about 1 year ago - at 10/20/2023 01:26PM

Microsoft Team has been working quickly to restore full functionality to the Connectivity issue while accessing Virtual Machines and the team has implemented a fix. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

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