Outage in Bentley Systems

Microsoft Azure-East US 2-Virtual Machines are down.

Resolved Major

December 03, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

The Microsoft Azure team is currently investigating an issue with Virtual Machines being down. Some users may be having trouble or may experience connection failures when trying to access some Virtual Machines using certain features. Microsoft Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Components affected

Bentley Systems OpenCities Planner Bentley Systems ProjectWise Design Integration

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/03/2023 04:00PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 12/03/2023 02:19PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 12/03/2023 01:19PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 12/03/2023 12:48PM

The Microsoft Azure team is currently investigating an issue with Virtual Machines being down. Some users may be having trouble or may experience connection failures when trying to access some Virtual Machines using certain features.
Microsoft Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

INVESTIGATING about 1 year ago - at 12/03/2023 12:23PM

The Microsoft Azure team is currently investigating an issue with Virtual Machines being down. Some users may be having trouble or may experience connection failures when trying to access some Virtual Machines using certain features.
Microsoft Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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