Outage in Bentley Systems

iTwin Services - Platform Developer Portal service is degraded due to outage on the snow flake service in East US2

Resolved Minor

April 04, 2024 - Started about 2 years ago - Lasted 18 minutes
Official incident page

Incident Report

We have identified the root cause of the issue with iTwin Services - Platform Developer Portal service that may impact SOME of the reports in the reporting site. this is due to an outage on the snow flake service in East US2. Bentley Systems is monitoring the Snowflake status and when resolved will update the Bentley Status to reflect this.

Components affected

Bentley Systems Platform Developer Portal

Need to monitor Bentley Systems outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 04/04/2024 12:51PM

Microsoft Azure reports Snowflake faced wider server issues, which caused service to become unavailable. We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

IDENTIFIED about 2 years ago - at 04/04/2024 12:34PM

We have identified the root cause of the issue with iTwin Services - Platform Developer Portal service that may impact SOME of the reports in the reporting site. this is due to an outage on the snow flake service in East US2.

Bentley Systems is monitoring the Snowflake status and when resolved will update the Bentley Status to reflect this.

Latest Bentley Systems outages

Application usage reporting issue - 2 days ago

Connectivity issue with Bentley Virtuosity Digital Store - 22 days ago

Bentley IMS - Login Failures in Europe Region - about 1 month ago

Bentley Communities websites - about 2 months ago

Bentley Education Site: Login Issue - 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook