Outage in Bentley Systems

Licensing and Entitlement Services Outage

Resolved Minor
July 30, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Our team is currently investigating an issue with : Licensing and Entitlement Services. Some users may be having trouble accessing Licensing and Entitlement Services or using certain features. Our licensing and entitlement services are currently down due to widespread issues affecting Microsoft services globally. We are actively monitoring the situation and will provide updates as soon as more information becomes available. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/30/2024 07:03PM

This incident has been resolved and Licensing and Entitlement Services is now working normally.
Thank you for your cooperation.

INVESTIGATING 5 months ago - at 07/30/2024 03:20PM

As we continue to monitor the global Microsoft services outage, we have activated our client-side fail-safe measures to minimize disruption. However, some users may still experience difficulties accessing entitlement services.

INVESTIGATING 5 months ago - at 07/30/2024 01:45PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/30/2024 01:44PM

Our team is currently investigating an issue with : Licensing and Entitlement Services. Some users may be having trouble accessing Licensing and Entitlement Services or using certain features.
Our licensing and entitlement services are currently down due to widespread issues affecting Microsoft services globally. We are actively monitoring the situation and will provide updates as soon as more information becomes available.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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