Outage in Bentley Systems

Identity Management System - May cause some of our clients authentication to fail

Resolved Minor
September 27, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are aware of an issue which is impacting our Identity Management System and may cause some of our clients authentication to fail. Our Team has identified the cause and are working to restore full functionality as soon as possible. We will provide updates as we learn more and once a fix is implemented
Components affected
Bentley Systems Authentication / Login
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/27/2024 07:47PM

This incident has been resolved and Identity Management System is now working normally.
Thank you for your cooperation.

MONITORING about 1 month ago - at 09/27/2024 04:49PM

Our team has been working quickly to restore full functionality to Identity Management System and we have implemented a fix. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

IDENTIFIED about 1 month ago - at 09/27/2024 01:55PM

We are aware of an issue which is impacting our Identity Management System and may cause some of our clients authentication to fail. Our Team has identified the cause and are working to restore full functionality as soon as possible. We will provide updates as we learn more and once a fix is implemented

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