Outage in Bentobox
BentoBox websites, backends and e-commerce stores are currently not loading
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
As of 14:50 pm EDT, the issue affecting customer websites, backends, and e-commerce stores' ability to load has now been resolved. Due to an outage with one of our 3rd party platforms Snowflake, features like Best Sellers and Upsell on our e-commerce products, as well as revenue and diner insights on the BentoBox dashboard, are still being affected. If you'd like to monitor Snowflake's status, you can visit this page: https://status.snowflake.com/
A fix has been implemented and we are monitoring the results.
This issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
BentoBox is currently experiencing an issue that is affecting customer websites, backends, and e-commerce stores' ability to load.
Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.
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