Outage in Bentobox
Clover Hospitality is experiencing an issue that is preventing some Online Ordering diners from accessing checkout.
Resolved MajorIncident Report
Clover Hospitality is currently experiencing an issue that is preventing some Online Ordering diners from accessing checkout. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.
Components affected
Bentobox Ecommerce and Online OrderingNeed to monitor Bentobox outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/21/2025 03:25PM
On November 21st at approximately 8:30am ET, we were notified of an issue impacting Online Ordering stores and preventing some diners from checking out. Our team worked as quickly as possible to resolve the issue, and service was fully restored by 9:17am ET. Thank you very much for your patience.
MONITORING
2 months ago - at 11/21/2025 02:29PM
A fix has been implemented and we are monitoring the results. We will continue to post updates when they become available. Thank you for your patience.
IDENTIFIED
2 months ago - at 11/21/2025 02:28PM
Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. We will post updates when they become available. Thank you for your patience.
INVESTIGATING
2 months ago - at 11/21/2025 02:03PM
Clover Hospitality is currently experiencing an issue that is preventing some Online Ordering diners from accessing checkout. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.
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