Outage in Bentobox
Clover Hospitality is experiencing an issue that is affecting checkout for some POS integrated online ordering stores
Resolved MajorIncident Report
Clover Hospitality is currently experiencing an issue that is affecting checkout for Clover integrated online ordering stores. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.
Components affected
Bentobox Ecommerce and Online OrderingNeed to monitor Bentobox outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/07/2025 02:59PM
At 9:05 AM EST, we were first notified of an issue preventing diners from proceeding to checkout on some POS-integrated online ordering stores. Our team worked as quickly as possible to resolve the issue, and service was fully restored by 10:31 AM EST. Thank you for your patience.
MONITORING
4 months ago - at 10/07/2025 02:43PM
Clover Hospitality engineering teams have implemented a fix and we are monitoring the results. POS integrated online ordering stores should now be working as expected.
IDENTIFIED
4 months ago - at 10/07/2025 01:58PM
Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. We will post updates when they become available. Thank you for your patience.
INVESTIGATING
4 months ago - at 10/07/2025 01:25PM
Clover Hospitality is currently experiencing an issue that is affecting checkout for Clover integrated online ordering stores. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.
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