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At 2:49 PM EST on June 6, 2025, we were alerted to an issue with our database that caused degraded performance across BentoBox backends and e-commerce portals. Our team worked as quickly as possible to resolve this issue and and we were back up and running at 3:20 PM EST. Thank you very much for your patience.
A fix has been implemented and we are monitoring the results. Services for BentoBox backends and e-commerce portals should be back up and running.
Our engineering team has identified the issue and is working to resolve this immediately. Again, we're very sorry for the inconvenience.
We are currently investigating a database outage that is impacting BentoBox services. We will provide updates as soon as possible.
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