Outage in Bentobox

Partial outage in BentoBox Backend and E-commerce stores

Resolved Major
October 03, 2025 - Started 30 days ago - Lasted about 2 hours
Official incident page

Incident Report

BentoBox Backend and E-commerce stores are currently experiencing partial outages, with some requests not reaching our servers and resulting in timeouts. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 10/03/2025 07:59AM

We experienced an issue that caused timeouts in the BentoBox Backend and E-commerce stores. Our team worked as quickly as possible to resolve this issue, and we were back up and running on 10/03 at 3:53 AM EDT. Thank you very much for your patience.

MONITORING 30 days ago - at 10/03/2025 07:52AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 30 days ago - at 10/03/2025 07:51AM

The issue has been identified, and a fix is being implemented.

INVESTIGATING 30 days ago - at 10/03/2025 07:40AM

BentoBox Backend and E-commerce stores are currently experiencing partial outages, with some requests not reaching our servers and resulting in timeouts. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

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