Outage in Bentobox

Clover Hospitality is experiencing an issue that is affecting the checkout page for all e-commerce modules.

Resolved Major
October 03, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Clover Hospitality is currently experiencing an issue that is affecting our e-commerce checkout pages. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/03/2025 02:39PM

At 9:30 AM EDT on 10/3/2025 we were notified of an issue preventing diners from accessing the checkout page for our e-commerce stores. Our team worked as quickly as possible to resolve this issue and we were back up and running at 9:52 AM EDT on 10/3/2025. Thank you very much for your patience.

MONITORING 8 days ago - at 10/03/2025 02:05PM

Clover Hospitality engineering teams have implemented a fix, and the e-commerce checkout pages are now working as expected. We will continue to monitor the situation.

IDENTIFIED 8 days ago - at 10/03/2025 01:54PM

Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. Please note that this only impacts the checkout pages of our e-commerce modules. We will post updates when they become available. Thank you for your patience.

INVESTIGATING 8 days ago - at 10/03/2025 01:44PM

Clover Hospitality is currently experiencing an issue that is affecting our e-commerce checkout pages. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.

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