Outage in Big Cartel

SSL certificates not generating

Resolved Minor
December 09, 2021 - Started almost 3 years ago - Lasted 4 months
Official incident page

IsDown continuously monitors the Big Cartel status page and multiple sources to provide up-to-date information. Check back with us for the latest Big Cartel uptime status.

Outage Details

Our team is looking into a problem with SSL certificates not generating for storefronts. So sorry for the hassle! Users adding or changing domains will see delays before their store SSL is enabled. Checkout is not impacted and remains secure. We'll provide updates here as soon as we learn more.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 12/09/2021 10:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 12/09/2021 08:57PM

Our team is looking into a problem with SSL certificates not generating for storefronts. So sorry for the hassle! Users adding or changing domains will see delays before their store SSL is enabled. Checkout is not impacted and remains secure. We'll provide updates here as soon as we learn more.

Latest Big Cartel outages

Page loading problems - over 2 years ago
Image upload issues - almost 3 years ago

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