Outage in Big Team Challenge

Garmin Connect Outage

Resolved Major

January 20, 2026 - Started 28 days ago - Lasted about 2 hours

Incident Report

We are investigating elevated errors from the Garmin Connect API. Users may have difficulty syncing or connecting to Garmin from Big Team Challenge. Please leave your connection in place (do not Disconnect). We will update this incident when we hear back from Garmin support or there is any further update.

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Latest Updates ( sorted recent to last )

MONITORING 28 days ago - at 01/20/2026 12:55PM

We have not heard back from Garmin support, but out logs are showing recovery from the earlier errors when connecting and syncing via Garmin Connect.

We will mark this incident as resolved when Garmin have posted an update.

If you are having trouble please reach out to technical support via the Help chat or contact@bigteamchallenge.com.

If you are already connected to Garmin before today, please do not disconnect and reconnect.

IDENTIFIED 28 days ago - at 01/20/2026 12:32PM

Garmin's status page (https://connect.garmin.com/status/) now reports 'Third Party Sync' as DOWN.

INVESTIGATING 28 days ago - at 01/20/2026 12:28PM

We are investigating elevated errors from the Garmin Connect API.

Users may have difficulty syncing or connecting to Garmin from Big Team Challenge.

Please leave your connection in place (do not Disconnect). We will update this incident when we hear back from Garmin support or there is any further update.

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