Outage in BigCommerce

Issues with Page Builder

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

BigCommerce engineers are investigating technical issues within Page Builder with users unable to publish new changes.
Components affected
BigCommerce Control Panel
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 11:08AM

The issue has been resolved

MONITORING about 1 month ago - at 11/12/2024 11:00AM

A fix has been made and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/12/2024 10:47AM

BigCommerce engineers have localised the issue and are currently continuing to investigate it.

INVESTIGATING about 1 month ago - at 11/12/2024 09:58AM

BigCommerce engineers are investigating technical issues within Page Builder with users unable to publish new changes.

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