Outage in BigCommerce

Intermittent availability issues

Resolved Major
December 16, 2024 - Started 6 days ago - Lasted 18 minutes
Official incident page

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Outage Details

We are currently observing intermittent availability issues. We are investigating and will provide an update as soon as we know more.
Components affected
BigCommerce Storefront
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/16/2024 09:31AM

This incident has been resolved.

MONITORING 6 days ago - at 12/16/2024 09:23AM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 12/16/2024 09:21AM

Error rates have returned to normal, and we are actively monitoring the situation.

INVESTIGATING 6 days ago - at 12/16/2024 09:16AM

We are currently observing intermittent availability issues. We are investigating and will provide an update as soon as we know more.

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