Outage in BigCommerce
Issues with Braintree credit card payments for subset of stores
Resolved MinorIncident Report
BigCommerce engineers are investigating an issue impacting Braintree credit card payments for a subset of stores.
Components affected
BigCommerce PaymentsNeed to monitor BigCommerce outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 02/13/2025 06:31AM
BigCommerce engineers have confirmed the issue has resolved
MONITORING
9 months ago - at 02/13/2025 01:05AM
BigCommerce engineers believe this issue to be related to the Braintree payment provider itself having an issue processing payments affecting the APAC region. We will continue to provide updates as they become available. Follow https://www.paypal-status.com/incident/production for more details on the issue itself.
INVESTIGATING
9 months ago - at 02/13/2025 12:35AM
BigCommerce engineers are investigating an issue impacting Braintree credit card payments for a subset of stores.
Latest BigCommerce outages
Merchants can't login to their Control Panel - about 9 hours ago
Search Issues - 6 days ago
Intermittent Availability Issues - 10 days ago
SMS 2FA Disruption Due to Twilio Outage - 11 days ago
Issues with completing checkout - 17 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
