Outage in BigCommerce
Elevated Response Times
Resolved MinorIncident Report
BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores. We will provide an update shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/28/2025 07:41PM
This incident has been resolved.
MONITORING
4 days ago - at 11/28/2025 05:59PM
We are continuing to monitor for any further issues.
MONITORING
4 days ago - at 11/28/2025 05:23PM
Response times and error rates are back within normal ranges. We will continue to monitor and provide regular updates.
IDENTIFIED
5 days ago - at 11/28/2025 04:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 11/28/2025 04:19PM
BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores. We will provide an update shortly.
Latest BigCommerce outages
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Intermittent Availability Issues - 21 days ago
Elevated 503 Errors on API and Storefront - 22 days ago
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