Outage in BigCommerce
Issues creating shipping labels
Resolved Minor
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Outage Details
Components affected
BigCommerce Control PanelLatest Updates ( sorted recent to last )
BigCommerce engineers observed an issue with a subset of stores beginning at approximately 4:05 AM UTC, which prevented the creation of Endicia shipping labels. The issue was resolved at 10:48PM UTC and all services are fully operational.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
BigCommerce engineers are currently investigating an issue where a subset of stores are unable to create Endicia shipping labels via the store control panel.
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