Outage in BigCommerce

Elevated error rates for a subset of stores

Resolved Minor
November 18, 2024 - Started about 1 month ago - Lasted 25 minutes
Official incident page

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Outage Details

We are currently investigating elevated error rates for a subset of stores.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2024 01:46PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/18/2024 01:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/18/2024 01:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/18/2024 01:25PM

We are currently investigating elevated error rates for a subset of stores.

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