Outage in BigCommerce

Webhooks Delay

Resolved Minor
June 10, 2021 - Started almost 4 years ago - Lasted 10 months
Official incident page

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Outage Details

BigCommerce engineers have identified an issue that is causing the delayed delivery of webhooks to a subset of stores. We are implementing a fix and will provide an update shortly.
Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 06/10/2021 03:49PM

The webhook backlog is processing and BigCommerce engineers are monitoring the issue.

IDENTIFIED almost 4 years ago - at 06/10/2021 03:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 4 years ago - at 06/10/2021 03:04PM

We are continuing to work on a fix for this issue. We will provide updates as they come through.

IDENTIFIED almost 4 years ago - at 06/10/2021 02:03PM

BigCommerce engineers have identified an issue that is causing the delayed delivery of webhooks to a subset of stores. We are implementing a fix and will provide an update shortly.

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