Outage in BigCommerce
Availability Issue
Resolved MinorIncident Report
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/22/2025 05:15PM
BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 4:10 PM UTC, which caused some storefront and API requests to fail. The issue was resolved at 4:26 PM UTC and all services are fully operational.
MONITORING
11 months ago - at 05/22/2025 04:33PM
BigCommerce engineers have implemented a fix and are monitoring the issue.
IDENTIFIED
11 months ago - at 05/22/2025 04:28PM
BigCommerce engineers have identified the issue and implemented a fix. We will continue to provide updates as they come in.
INVESTIGATING
11 months ago - at 05/22/2025 04:19PM
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
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