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Outage in Billpocket

C4 - Intermitencia Card Processor Billpocket (MX) - BBVA BANCOMER

Resolved Minor
April 30, 2026 - Started 13 days ago - Lasted about 6 hours
Official incident page

Incident Report

Se evidencia un incremento de rechazos con el emisor  por el causal “Response received too late.”. El procesador ha comentado que se tienen rechazos con con BBVA el cual ya fue reportado con la camara Eglobal.. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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MONITORING 13 days ago - at 04/30/2026 11:07PM

Se continúa evidenciando alta cantidad de rechazos por causal ““Response received too late.”. De lado de Prosa, que la entidad no ha dado un ETA estimado, se mantiene en monitoreo.

MONITORING 13 days ago - at 04/30/2026 06:19PM

Se evidencia un incremento de rechazos con el emisor  por el causal “Response received too late.”. El procesador ha comentado que se tienen rechazos con con BBVA el cual ya fue reportado con la camara Eglobal.. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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