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Outage in Billpocket

Tasa elevada de declinaciones asociadas al banco emisor BBVA

Resolved Minor
November 08, 2026 - Started about 4 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Se evidencia un incremento de rechazos para el emisor BBVA por el causal 06. Se escala el caso con PROSA para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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RESOLVED about 2 hours ago - at 11/08/2026 08:40AM

Se ha mantenido en monitoreo y se valida estabilidad para el emisor BBVA. Prosa informa que la entidad se encontraba en una actividad programada. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING about 4 hours ago - at 11/08/2026 06:23AM

Se evidencia un incremento de rechazos para el emisor BBVA por el causal 06. Se escala el caso con PROSA para sus respectivas validaciones.

Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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