Bitdefender GravityZone experienced a performance degradation lasting approximately 1.9 hours, affecting the management console in the cloudRBX region. Users encountered issues with portlets not loading, reports failing to generate, and policies not saving, while endpoint protection remained fully operational throughout. The root cause was identified and resolved, with the incident officially closed after a monitoring period confirmed stability.
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This incident has been resolved.
We believe the issue that caused the performance degradation has been fixed. We are monitoring the stability of the appliance.
Our teams are working on restoring functionality in normal parameters. Currently users might experience issues while browsing through the appliance (portlets not loading, reports not generating and policies not saving successfully).
Endpoint Protection is not affected.
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