Outage in Bitdefender GravityZone
"The report could not be processed" error when generating reports
Resolved MinorIncident Report
Summary AI Generated
**Bitdefender GravityZone – Report Generation Error** On July 22, 2026, users encountered a "The report could not be processed" error when attempting to generate reports in the GravityZone Management Console. The issue lasted approximately 2.1 hours before the root cause was identified and a fix was implemented. The incident was fully resolved shortly after the fix was deployed.
Our teams are investigating an error when generating reports.
Components affected
Bitdefender GravityZone Management ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/22/2026 07:38AM
This incident has been resolved.
MONITORING
13 days ago - at 07/22/2026 07:27AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 07/22/2026 06:15AM
We have identified what is causing the error and we are working on a fix.
INVESTIGATING
13 days ago - at 07/22/2026 05:31AM
Our teams are investigating an error when generating reports.
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