Outage in Bitly
3rd Party Billing Provider Outage
Resolved MinorIncident Report
Hi community. We are currently experiencing an issue with our 3rd party billing provider which is preventing upgrades (and downgrades) to paid Bitly plans, in addition to making billing information such as invoices unavailable. We are monitoring the situation and will share an update within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 04/17/2023 04:29PM
This incident has been resolved!
MONITORING
almost 3 years ago - at 04/17/2023 04:01PM
The 3rd party billing provider Bitly was experiencing issues with has implemented a fix and everything appears to be operational. We will continue to monitor the situation to confirm that no new issues arise.
IDENTIFIED
almost 3 years ago - at 04/17/2023 03:15PM
Bitly is currently experiencing some issues with our 3rd party billing provider. They are aware of the outage and are working on this with the highest priority.
IDENTIFIED
almost 3 years ago - at 04/17/2023 02:38PM
Hi community. We are currently experiencing an issue with our 3rd party billing provider which is preventing upgrades (and downgrades) to paid Bitly plans, in addition to making billing information such as invoices unavailable. We are monitoring the situation and will share an update within 30 minutes.
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