Outage in Bitmovin
Bitmovin Encodings cannot be started
Resolved Major
July 07, 2026 - Started 18 days ago
- Lasted 16 minutes
Incident Report
Summary AI Generated
Bitmovin experienced a 16-minute major incident during which encoding start calls were disrupted, preventing encodings from being initiated. The root cause was identified and a fix was implemented by the engineering team. The service entered a monitoring phase with positive early indicators confirming recovery.
We are currently investigating a potential service disruption impacting encoding start calls. Our team is actively reviewing alerts and customer reports. We’ll provide an update within 30 minutes or as soon as we have more information.Thank you for your patience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
18 days ago - at 07/07/2026 11:45AM
We are currently investigating a potential service disruption impacting encoding start calls. Our team is actively reviewing alerts and customer reports. We’ll provide an update within 30 minutes or as soon as we have more information.Thank you for your patience.
IDENTIFIED
18 days ago - at 07/07/2026 12:25PM
We have identified the root cause and our Engineering team is actively working on implementing a fix for the identified issue impacting encoding start calls.We are making progress and will share an update as soon as validation is underway or the fix is rolled out.Thank you for your continued understanding.
MONITORING
18 days ago - at 07/07/2026 12:37PM
A fix has been implemented, and we are currently monitoring the system to ensure full recovery.Early indicators are positive, but we are validating to confirm that services are fully restored.We will provide a final resolution update shortly.
Latest Bitmovin outages
Bitmovin Observability Querying Issues - 4 days ago
Delayed Observability Data Ingestion (US Region) - about 2 months ago
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