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Outage in Bitrise

Long waiting times on M4 Pro machines

Resolved Major
October 30, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.

What’s happening

Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Builds on M4 Pro machines Severity: SEV-2

What we’re doing?

Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe.

When will the next update be available?

You can expect a status update approximately 1 hour from now.
Components affected
Bitrise Web App

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/30/2025 05:55PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 10/30/2025 04:18PM

We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.

What’s happening

Services:
Build start times and queue wait times; build execution itself remains normal once a worker is allocated.

Scope:
Builds on M4 Pro machines

Severity:
SEV-2

What we’re doing?

Our Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

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